Terms of Service
Last Updated: Dec. 16th, 2024
- Introduction
Welcome to Mission Fitness Studio. These Terms of Service (“Terms”) govern your use of our gym facilities, website, and services (collectively, the “Services”) offered by Mission Fitness Studio.
2. Acceptance of Terms
By accessing and using our Services, you agree to comply with and be bound by these Terms and our Privacy Policy.
3. User Obligations
You are responsible for keeping your membership and login details confidential and for any activities that occur under your account.
4. Service Availability
We strive to keep our gym facilities and services available at all times but cannot guarantee 100% availability.
5. Fees and Payments
All fees for using Mission Fitness Studio's Services are listed on our website or at our facility. Failure to pay these fees can result in the termination of your account.
Privacy Policy
Last Updated: Dec. 16th, 2024
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information.
2. Information Collection and Use
We collect various types of information including but not limited to your name, email address, and payment information.
3. Text Messaging Clause
By becoming a member of Mission Fitness Studio, you may opt to receive text messages as part of our service offerings. You agree to receive text messages to the phone number you provide for service-related notifications and/or marketing purposes. You may opt out at any time by following the opt-out procedures provided in the text messages, or by replying "Stop". Additional MMS/SMS messaging fees may apply.
4. Data Security
We employ a range of security measures to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute data security.
5. Third-Party Services
We may employ third-party companies and individuals for tasks like equipment maintenance and payment processing. These third parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose; no mobile information will be shared with, or sold to, third parties/affiliates for marketing/promotional purposes.
6. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and it’s your responsibility to review this page periodically for updates.
7. Contact Us
For any questions about these Terms of Service or Privacy Policy, please contact us HERE.
OTHER POLICIES:
- Booking Policy:
Cancellation of your booking if you are unable to attend is equally as important as booking the class. This is to ensure that we can prepare for class properly, we don't waste the time of the instructor, and we give others the opportunity to book in the event the class becomes full.
Failure to cancel will result in a no show and 20 points will be removed from your loyalty points for each time you no-show. For more information on the loyalty program click: HERE
If you pay for your drop-in fee and no-show, you will forfeit your drop-in fee. However, cancellation prior to the class start will result in an immediate refund of the drop-in fee.
- Guests & Visitors:
We welcome guests and visitors!
Participating Guests: If this is your first time at Mission Fitness, you can get a free class pass by contacting the instructor or texting us 302-956-1227 to obtain your class pass. Otherwise, most memberships include a 7-day free trial so you can try all the classes.
Visiting Guests: If anyone (children included) wants to come observe or you don't have childcare, they are welcome to come site in the lobby. We have free wifi to keep them entertained while you work out.
- Inclement Weather:
During times of inclement weather, we will make every effort to remain open.
There may be times, however, that a staff member is unable to make a shift due to weather conditions (especially in the early morning) and if your safety is in question, we will have to close.
You should get a notification in the event of a cancellation, but please make sure that we not only have your email address, but phone number as well.
Keep an eye on our Facebook page for notices as well.
- Health & Safety Policy:
If you have the flu, a cold, or any other contagious illness, please do not come to class. Doing so with a contagious illness puts you and all other members at risk. Illness causes an individual's system to become weaker and the likelihood for injury increases significantly when training under these conditions.
Furthermore, given the nature of physical training, the transmission of contagious diseases occurs quite readily. Bottles of disinfectant spray, wipes, and hand sanitizer are available for cleaning your hands and the equipment. Please be courteous of fellow members and use the supplies provided in the areas that you use.
Delmar is relatively safe, but we take no chances. We lock doors after class starts in the early morning to safeguard members against the unknown. Whenever possible, park close and leave with others. If you need to be escorted to your vehicle, please let us know. The police department is literally next door, so if anything should arise and you're concerned about your safety, they are readily available to assist.
- Our waiver policy:
We require that every person who participates in any of our classes, events, private sessions, etc have a current waiver on file PRIOR to the class, event, or session
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Parking options:
Parking may look bleak unless you are aware of all the hidden parking options in the area. Most of the parking in downtown Delmar is PUBLIC parking with the exception of the funeral home but even they are gracious enough to allow use of their parking lot if it not being used for their services. (PLEASE BE RESPECTFUL OF THAT!)
I have included a map of all the potential parking options around the gym. Everything highlighted in RED are options and generally not full on class days.
